Child with a Fever in Tokyo at Night or on a Weekend (2026): Who to Call, in Which Language, What to Bring
Checked 2026-11-12 · Updated 2026-11-13
Checked 13 Nov 2026 on the official pages of the Tokyo Fire Department (#7119 and the English Tokyo EMS Guide), the Tokyo Metropolitan Government (the #8000 children's line, the foreign-language medical information line, the list of health lines), JNTO and the Japan Tourism Agency. This article tells you which line to call, by time of day and by language. It is not medical advice. Whether your child needs a doctor is for a doctor, the #7119 or #8000 team, or 119 to judge.
Short answer. Save three numbers before you land. (1) #7119 (or 03-3212-2323; Tama area 042-521-2323), the Tokyo Fire Department's line for "hospital, or ambulance?": 24 hours, 365 days, answered by doctors, nurses and former ambulance crew. (2) #8000 (or 03-5285-8898), Tokyo's line for children: weekdays 18:00–8:00, and Saturdays, Sundays, public holidays and the year-end from 8:00 to 8:00 the next morning. (3) 119 for an ambulance. The official pages don't mention foreign languages for #7119 or #8000. To find a clinic that speaks your language, call Tokyo's medical information line 03-5285-8181: English, Chinese, Korean, Thai and Spanish, every day 9:00–20:00 (not Malay). After 20:00, the Japan Visitor Hotline 050-3816-2787 answers 24 hours in English, Chinese and Korean. Tokyo has no single night emergency centre on the pages checked: ask #7119 which hospital can take you now. Bring the passport, travel insurance details, the child's current medicines and cash in yen. Checked 13 Nov 2026.
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1. Who to call, by time
From the Tokyo Fire Department and the Tokyo Metropolitan Government, checked 13 Nov 2026.
| When | Call first | Languages (per the official page) | Note |
|---|---|---|---|
| Any time, if it looks serious | 119 (ambulance) | — | Japan Tourism Agency: you can't choose the hospital |
| Any time, if you're unsure | #7119 or 03-3212-2323 (Tama: 042-521-2323) | Not stated | Doctors, nurses, former ambulance crew. Judges urgency and gives hospital information |
| Mon–Fri, 18:00–8:00 the next morning | #8000 or 03-5285-8898 (children) | Not stated | Nurses and public health nurses; a paediatrician when needed |
| Sat, Sun, public holidays, year-end: 8:00–8:00 the next morning | #8000 or 03-5285-8898 | Not stated | On these days the children's line runs round the clock |
| Every day, 9:00–20:00 | 03-5285-8181 (Tokyo medical information) | English, Chinese, Korean, Thai, Spanish | Finds clinics that can see you in your language; questions about Japan's medical system |
| Any time, to find a clinic open now | 03-5272-0303 (automated guide) | Not stated | A computer system answers and gives nearby clinics open at that hour |
| Any time, in English | Japan Visitor Hotline 050-3816-2787 | English, Chinese, Korean | 24 hours, 365 days. As a general rule, no three-way interpretation and no bookings for you |
December 2026 dates. Saturdays are 5, 12, 19 and 26 Dec; Sundays are 6, 13, 20 and 27 Dec. There's no public holiday in December. On those days Tokyo's #8000 runs from 8:00 to 8:00 the next morning. Tokyo's page says "the year-end" but gives no exact dates.
2. The Tokyo Fire Department's #7119
From the Tokyo Fire Department's pages, checked 13 Nov 2026.
| Number | #7119 from mobile phones and push-button lines |
| Other numbers | 03-3212-2323 ("you can also get through here"). For the Tama area, from other phones or when #7119 doesn't connect: 042-521-2323 (Hachioji Fire Station's page) |
| When you call | A recorded Japanese menu answers first: press 1 to find a medical institution, 2 for emergency advice. If you press nothing, you're connected to 1 |
| Hours | 24 hours, 365 days |
| Who answers | A medical team: doctors, nurses and former ambulance crew |
| What for | A sudden illness or injury when you're unsure whether to go to hospital or call an ambulance |
| Languages | Not stated for the phone line. The web version, the Tokyo EMS Guide, works in English |
| Web version (English) | Tokyo EMS Guide: step-by-step questions, and a search for medical institutions (Medical Information Net, Japan-wide) |
3. Tokyo's #8000, the children's health line
From the Tokyo Metropolitan Government's page (updated 19 Jun 2026), checked 13 Nov 2026.
| Number | #8000 from mobile phones and push-button landlines. 03-5285-8898 from any phone, including dial lines and IP phones |
| Mon–Fri (except public holidays and the year-end) | 18:00 to 8:00 the next morning |
| Saturdays, Sundays, public holidays, year-end | 8:00 to 8:00 the next morning |
| Who answers | Nurses and public health nurses; a paediatrician when needed |
| What it does | Phone advice to help you decide. Not a doctor's diagnosis |
| Languages | Not stated |
4. When you want to speak English
| Who | Number | What the official page says |
|---|---|---|
| Tokyo medical information line ("Himawari") | 03-5285-8181 | English, Chinese, Korean, Thai, Spanish. Every day 9:00–20:00, 365 days. Staff tell you about clinics that can treat you in a foreign language and about Japan's medical system. No consultation fee; your call charges apply (page updated 1 Jan 2023) |
| Japan Visitor Hotline (JNTO) | 050-3816-2787 (+81-50-3816-2787 from overseas) | 24 hours, 365 days; English, Chinese, Korean; help in emergencies including illness |
| Tokyo EMS Guide (Tokyo Fire Department) | Website | English; for when you're unsure whether to go to hospital or call an ambulance |
| Japan Tourism Agency medical search | On the "Guide for when you are feeling ill" page | Filter by language. The agency itself says some institutions may not be able to support certain languages, depending on circumstances |
Paying. Japan Tourism Agency: credit cards are only accepted at major hospitals; clinics generally take cash only. Ask for an estimate at reception. Without travel insurance you may be charged the full amount. No official page checked gives a price for a visit.
The steps for any illness or injury in Japan, and the medicine limits for bringing your own: sick or injured in Japan. If your trip includes Hokkaido: child with a fever in Sapporo.
5. What to have ready before you call
- The hotel's address in Japanese (a screenshot), for 119 or a taxi.
- Passport and travel insurance policy number and the insurer's 24-hour number.
- The child's current medicines and doses, and what you have already given.
- Cash in yen for a clinic (clinics generally take cash only).
- A phone with data, for the Tokyo EMS Guide and the map.
The Japan Tourism Agency also has a personal medical information sheet to fill in before treatment (on the same page). Whether to go and how fast: ask a doctor, #7119 or #8000. This article only covers who to call.
6. What the official pages don't say
- Languages on Tokyo's #7119 and #8000. Not stated. (In Sapporo, #7119 lists 22 languages including Malay; Tokyo doesn't.)
- A single night emergency centre for children. Not on the pages checked. Which hospital can take you varies by night: ask #7119.
- What a visit costs.
- The exact "year-end" dates for #8000.
- Malay. Not on the list for 03-5285-8181 or the Japan Visitor Hotline.
When an official page changes, this article gets updated.
Sources
All checked 13 November 2026. Next check: 1 December 2026.
| # | Source | Used for | URL | Checked |
|---|---|---|---|---|
| 1 | Tokyo Fire Department, Emergency Consultation Center (Japanese) | #7119 from mobiles and push-button lines; 03-3212-2323; 24 hours, 365 days; doctors, nurses, former ambulance crew | https://www.tfd.metro.tokyo.lg.jp/lfe/kyuu_adv/soudan-center.html | 13 Nov 2026 |
| 2 | Tokyo Fire Department, #7119 and the Tokyo emergency guide (Japanese) | What #7119 is for; the medical team; 24 hours; web version in English | https://www.tfd.metro.tokyo.lg.jp/ts/ems/page03.html | 13 Nov 2026 |
| 3 | Tokyo Fire Department, Hachioji Fire Station, emergency corner (Japanese) | Tama area 042-521-2323 | https://www.tfd.metro.tokyo.lg.jp/fs/hatiouji/emergency.html | 13 Nov 2026 |
| 4 | Tokyo Fire Department, Tokyo EMS Guide (English) | Web guide; #7119 24 hours; Medical Information Net search | https://www.tfd.metro.tokyo.lg.jp/hp-kyuuimuka/en_guide/main/index.html | 13 Nov 2026 |
| 5 | Tokyo Metropolitan Government, Bureau of Social Welfare, children's health line (Japanese, updated 19 Jun 2026) | #8000, 03-5285-8898; weekday and weekend hours; who answers; not a diagnosis | https://www.fukushi.metro.tokyo.lg.jp/kodomo/sodan/k_soudan | 13 Nov 2026 |
| 6 | Tokyo Metropolitan Government, Bureau of Public Health, medical information for foreign patients (Japanese, updated 1 Jan 2023) | 03-5285-8181; five languages; 9:00–20:00 daily; no consultation fee | https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info/himawari | 13 Nov 2026 |
| 7 | Tokyo Metropolitan Government, list of health consultation lines (Japanese, updated 1 Apr 2026) | 03-5272-0303 automated 24-hour clinic guide; 03-5285-8181 | https://www.metro.tokyo.lg.jp/tosei/iken-sodan/sodan/kenko | 13 Nov 2026 |
| 8 | JNTO, Japan Visitor Hotline | 050-3816-2787; 24 hours; English, Chinese, Korean | https://www.japan.travel/en/plan/hotline/ | 13 Nov 2026 |
| 9 | Japan Tourism Agency, "Guide for when you are feeling ill" (on JNTO's site) | Can't choose the hospital; cards at major hospitals, clinics cash; estimate at reception; full charge without insurance; as a general rule no three-way interpretation; information sheet | https://www.jnto.go.jp/emergency/eng/mi_guide.html | 13 Nov 2026 |
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