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Child with a Fever in Tokyo at Night or on a Weekend (2026): Who to Call, in Which Language, What to Bring

Checked 2026-11-12 · Updated 2026-11-13

A quiet residential street in Tokyo in late-afternoon light, with power lines and a vending machine (illustrative photo)
Photo: Mylène Larnaud / Unsplash

Checked 13 Nov 2026 on the official pages of the Tokyo Fire Department (#7119 and the English Tokyo EMS Guide), the Tokyo Metropolitan Government (the #8000 children's line, the foreign-language medical information line, the list of health lines), JNTO and the Japan Tourism Agency. This article tells you which line to call, by time of day and by language. It is not medical advice. Whether your child needs a doctor is for a doctor, the #7119 or #8000 team, or 119 to judge.

Short answer. Save three numbers before you land. (1) #7119 (or 03-3212-2323; Tama area 042-521-2323), the Tokyo Fire Department's line for "hospital, or ambulance?": 24 hours, 365 days, answered by doctors, nurses and former ambulance crew. (2) #8000 (or 03-5285-8898), Tokyo's line for children: weekdays 18:00–8:00, and Saturdays, Sundays, public holidays and the year-end from 8:00 to 8:00 the next morning. (3) 119 for an ambulance. The official pages don't mention foreign languages for #7119 or #8000. To find a clinic that speaks your language, call Tokyo's medical information line 03-5285-8181: English, Chinese, Korean, Thai and Spanish, every day 9:00–20:00 (not Malay). After 20:00, the Japan Visitor Hotline 050-3816-2787 answers 24 hours in English, Chinese and Korean. Tokyo has no single night emergency centre on the pages checked: ask #7119 which hospital can take you now. Bring the passport, travel insurance details, the child's current medicines and cash in yen. Checked 13 Nov 2026.

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1. Who to call, by time

From the Tokyo Fire Department and the Tokyo Metropolitan Government, checked 13 Nov 2026.

WhenCall firstLanguages (per the official page)Note
Any time, if it looks serious119 (ambulance)—Japan Tourism Agency: you can't choose the hospital
Any time, if you're unsure#7119 or 03-3212-2323 (Tama: 042-521-2323)Not statedDoctors, nurses, former ambulance crew. Judges urgency and gives hospital information
Mon–Fri, 18:00–8:00 the next morning#8000 or 03-5285-8898 (children)Not statedNurses and public health nurses; a paediatrician when needed
Sat, Sun, public holidays, year-end: 8:00–8:00 the next morning#8000 or 03-5285-8898Not statedOn these days the children's line runs round the clock
Every day, 9:00–20:0003-5285-8181 (Tokyo medical information)English, Chinese, Korean, Thai, SpanishFinds clinics that can see you in your language; questions about Japan's medical system
Any time, to find a clinic open now03-5272-0303 (automated guide)Not statedA computer system answers and gives nearby clinics open at that hour
Any time, in EnglishJapan Visitor Hotline 050-3816-2787English, Chinese, Korean24 hours, 365 days. As a general rule, no three-way interpretation and no bookings for you

December 2026 dates. Saturdays are 5, 12, 19 and 26 Dec; Sundays are 6, 13, 20 and 27 Dec. There's no public holiday in December. On those days Tokyo's #8000 runs from 8:00 to 8:00 the next morning. Tokyo's page says "the year-end" but gives no exact dates.

2. The Tokyo Fire Department's #7119

From the Tokyo Fire Department's pages, checked 13 Nov 2026.

Number#7119 from mobile phones and push-button lines
Other numbers03-3212-2323 ("you can also get through here"). For the Tama area, from other phones or when #7119 doesn't connect: 042-521-2323 (Hachioji Fire Station's page)
When you callA recorded Japanese menu answers first: press 1 to find a medical institution, 2 for emergency advice. If you press nothing, you're connected to 1
Hours24 hours, 365 days
Who answersA medical team: doctors, nurses and former ambulance crew
What forA sudden illness or injury when you're unsure whether to go to hospital or call an ambulance
LanguagesNot stated for the phone line. The web version, the Tokyo EMS Guide, works in English
Web version (English)Tokyo EMS Guide: step-by-step questions, and a search for medical institutions (Medical Information Net, Japan-wide)

3. Tokyo's #8000, the children's health line

From the Tokyo Metropolitan Government's page (updated 19 Jun 2026), checked 13 Nov 2026.

Number#8000 from mobile phones and push-button landlines. 03-5285-8898 from any phone, including dial lines and IP phones
Mon–Fri (except public holidays and the year-end)18:00 to 8:00 the next morning
Saturdays, Sundays, public holidays, year-end8:00 to 8:00 the next morning
Who answersNurses and public health nurses; a paediatrician when needed
What it doesPhone advice to help you decide. Not a doctor's diagnosis
LanguagesNot stated

4. When you want to speak English

WhoNumberWhat the official page says
Tokyo medical information line ("Himawari")03-5285-8181English, Chinese, Korean, Thai, Spanish. Every day 9:00–20:00, 365 days. Staff tell you about clinics that can treat you in a foreign language and about Japan's medical system. No consultation fee; your call charges apply (page updated 1 Jan 2023)
Japan Visitor Hotline (JNTO)050-3816-2787 (+81-50-3816-2787 from overseas)24 hours, 365 days; English, Chinese, Korean; help in emergencies including illness
Tokyo EMS Guide (Tokyo Fire Department)WebsiteEnglish; for when you're unsure whether to go to hospital or call an ambulance
Japan Tourism Agency medical searchOn the "Guide for when you are feeling ill" pageFilter by language. The agency itself says some institutions may not be able to support certain languages, depending on circumstances

Paying. Japan Tourism Agency: credit cards are only accepted at major hospitals; clinics generally take cash only. Ask for an estimate at reception. Without travel insurance you may be charged the full amount. No official page checked gives a price for a visit.

The steps for any illness or injury in Japan, and the medicine limits for bringing your own: sick or injured in Japan. If your trip includes Hokkaido: child with a fever in Sapporo.

5. What to have ready before you call

  1. The hotel's address in Japanese (a screenshot), for 119 or a taxi.
  2. Passport and travel insurance policy number and the insurer's 24-hour number.
  3. The child's current medicines and doses, and what you have already given.
  4. Cash in yen for a clinic (clinics generally take cash only).
  5. A phone with data, for the Tokyo EMS Guide and the map.

The Japan Tourism Agency also has a personal medical information sheet to fill in before treatment (on the same page). Whether to go and how fast: ask a doctor, #7119 or #8000. This article only covers who to call.

6. What the official pages don't say

  1. Languages on Tokyo's #7119 and #8000. Not stated. (In Sapporo, #7119 lists 22 languages including Malay; Tokyo doesn't.)
  2. A single night emergency centre for children. Not on the pages checked. Which hospital can take you varies by night: ask #7119.
  3. What a visit costs.
  4. The exact "year-end" dates for #8000.
  5. Malay. Not on the list for 03-5285-8181 or the Japan Visitor Hotline.

When an official page changes, this article gets updated.


Sources

All checked 13 November 2026. Next check: 1 December 2026.

#SourceUsed forURLChecked
1Tokyo Fire Department, Emergency Consultation Center (Japanese)#7119 from mobiles and push-button lines; 03-3212-2323; 24 hours, 365 days; doctors, nurses, former ambulance crewhttps://www.tfd.metro.tokyo.lg.jp/lfe/kyuu_adv/soudan-center.html13 Nov 2026
2Tokyo Fire Department, #7119 and the Tokyo emergency guide (Japanese)What #7119 is for; the medical team; 24 hours; web version in Englishhttps://www.tfd.metro.tokyo.lg.jp/ts/ems/page03.html13 Nov 2026
3Tokyo Fire Department, Hachioji Fire Station, emergency corner (Japanese)Tama area 042-521-2323https://www.tfd.metro.tokyo.lg.jp/fs/hatiouji/emergency.html13 Nov 2026
4Tokyo Fire Department, Tokyo EMS Guide (English)Web guide; #7119 24 hours; Medical Information Net searchhttps://www.tfd.metro.tokyo.lg.jp/hp-kyuuimuka/en_guide/main/index.html13 Nov 2026
5Tokyo Metropolitan Government, Bureau of Social Welfare, children's health line (Japanese, updated 19 Jun 2026)#8000, 03-5285-8898; weekday and weekend hours; who answers; not a diagnosishttps://www.fukushi.metro.tokyo.lg.jp/kodomo/sodan/k_soudan13 Nov 2026
6Tokyo Metropolitan Government, Bureau of Public Health, medical information for foreign patients (Japanese, updated 1 Jan 2023)03-5285-8181; five languages; 9:00–20:00 daily; no consultation feehttps://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info/himawari13 Nov 2026
7Tokyo Metropolitan Government, list of health consultation lines (Japanese, updated 1 Apr 2026)03-5272-0303 automated 24-hour clinic guide; 03-5285-8181https://www.metro.tokyo.lg.jp/tosei/iken-sodan/sodan/kenko13 Nov 2026
8JNTO, Japan Visitor Hotline050-3816-2787; 24 hours; English, Chinese, Koreanhttps://www.japan.travel/en/plan/hotline/13 Nov 2026
9Japan Tourism Agency, "Guide for when you are feeling ill" (on JNTO's site)Can't choose the hospital; cards at major hospitals, clinics cash; estimate at reception; full charge without insurance; as a general rule no three-way interpretation; information sheethttps://www.jnto.go.jp/emergency/eng/mi_guide.html13 Nov 2026

Before you fly: Map of 231 halal places & prayer rooms (US$6.99) — December Edition, 15 Nov.

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